Full-stack managed IT services for startups, small and medium businesses. From helpdesk to AI integration, we keep your technology running so you can focus on what matters to your business. Startups move fast, and we move with you, scaling our services organically so you're never overpaying for what you don't yet need. As you grow, we grow with you, adding the right services at the right time, without the enterprise price tag.
Everything your business needs to stay secure, connected, and competitive.
Tex-Support Group is a U.S.-based managed IT service provider headquartered in Austin, Texas, delivering enterprise-level IT solutions to Start-ups, small and medium-sized businesses throughout the state, and the USA.
Our mission is to provide reliable, proactive IT support that enables Texas local businesses to operate with confidence, free from concerns about downtime, cybersecurity threats, or technology limitations.
Whether you're running a single-location business or managing multiple sites, we tailor our services to meet your unique needs, budget, and industry requirements. By serving as your trusted IT partner, we provide the expertise and capabilities of a dedicated IT department without the cost and complexity of building one in-house.
From managed IT services, AI integrations, cybersecurity to cloud solutions and strategic technology planning, we're committed to helping your business stay secure, productive, and prepared for growth.
We deliver a complete portfolio of managed IT services tailored specifically for Startups and small to medium-sized businesses. From day-to-day support and cybersecurity to AI implementation and strategic IT planning, we provide everything your organization needs to operate securely, efficiently, and confidently.
Ready to simplify your IT? Reach out for a free, no-obligation assessment of your current infrastructure.
When technology gets in the way of work, we get out of the way fast. Our helpdesk team resolves issues remotely or on-site,so your employees stay productive.
Our Helpdesk service delivers full-spectrum end-user IT support, from credential resets and application troubleshooting to hardware diagnostics, replacements, and peripheral configuration. No issue is too small or too complex. We handle it all, so your team stays productive and focused on what drives your business forward.
"Fanatical Tech Support" isn't a marketing term for us, it's embedded in our DNA. From the first ticket to the last resolution, every interaction reflects our commitment to going beyond the expected. We don't just fix problems, we own them, follow them through, and make sure you're satisfied before we close them out.
Every support request is logged, prioritized, and tracked through our professional ticketing system with defined SLAs. You'll always have real-time visibility into the status of any open issue, and our technicians proactively communicate updates at every stage, no chasing, no guessing, no one left in the dark.
Get a Free AssessmentAI isn't just for big tech companies. We help Start-ups and SMBs implement practical, impactful AI tools that save time, reduce costs, and give your team a competitive edge.
Businesses that adopt AI tools today are building a significant advantage over those that wait. From drafting emails and summarizing meetings to automating invoicing and analyzing customer trends, AI handles the repetitive so your people can focus on the meaningful. We deploy AI agents to automate your workflows, eliminating manual processes and freeing your team to focus on higher-value work. We start with an AI readiness assessment to understand your current tools, workflows, and pain points. From there, we identify the highest-impact opportunities and implement solutions that integrate seamlessly with what you already use. Our team provides ongoing support to ensure your staff uses and benefits from the AI tools deployed.
Get a Free AssessmentYour network is the backbone of your business. We design, manage, and monitor it 24/7 so you never have to think about it.
From routers and switches to firewalls and wireless access points, we manage every layer of your network. We also handle ISP coordination, bandwidth planning, and SD-WAN deployments for businesses with multiple locations.
Every network we manage is fully documented, topology diagrams, device inventories, configuration backups, so you always have a complete picture of your infrastructure and we can recover quickly in any scenario.
Get a Free AssessmentCyber threats don't discriminate by company size. Small and medium businesses are among the most targeted,and least protected. We change that with enterprise-grade security built for your budget.
Effective cybersecurity requires multiple layers of protection working together. We help deploy endpoint protection, email filtering, DNS security, multi-factor authentication, and user awareness training to reduce risk and stop threats before they impact your business.
We regularly assess your environment to identify vulnerabilities, review security controls, and provide clear, actionable recommendations. Our reports are written in plain English, helping you understand what matters most and what steps to take next.
If a security incident occurs, our team responds quickly to contain the threat, restore affected systems, and minimize disruption. We also provide detailed documentation to support compliance requirements, insurance claims, and future security improvements.
The result is a proactive, resilient security strategy that protects your business today while preparing for the threats of tomorrow.
Get a Free AssessmentWhether you're just starting your cloud journey or optimizing an existing environment, we design and manage cloud solutions that are secure, scalable, and built around your business needs.
Modern businesses need technology that can adapt as they grow. We help you leverage secure, cloud-based infrastructure to reduce the cost and complexity of maintaining on-premise hardware while improving reliability, performance, and accessibility. With cloud solutions, your team can securely access the applications, files, and collaboration tools they need from anywhere, whether they are working in the office, remotely, or on the go.
Our team manages and supports your Microsoft 365 and Google Workspace environments, ensuring your users have the right licenses, configurations, and access controls in place. We help your organization stay productive, scalable, and prepared for future growth.
Get a Free AssessmentEvery employee that joins or leaves your company is an IT event with real security implications. We manage the full technology lifecycle of your workforce, ensuring seamless onboarding and, critically, airtight offboarding.
We work directly with your HR team to receive new hire information in advance of the start date. Every account is created, every application is licensed, and every device is configured and tested before the employee walks in the door. Their first day is productive from the first hour.
Our onboarding process is fully documented and repeatable, whether you're hiring one person or ten, the experience is consistent, secure, and aligned with your IT policies and compliance requirements.
Disgruntled or departing employees are one of the most significant and overlooked security risks a business faces. A former employee retaining access to company email, file storage, or internal systems, even accidentally, creates serious exposure: data theft, sabotage, compliance violations, and liability.
Studies show that a large percentage of data breaches involve insider threats or former employees. Many businesses don't realize how many access points a single employee accumulates over time, shared passwords, cloud app logins, VPN credentials, and more.
We treat every employee departure as a security event. Our offboarding process is fast, thorough, and documented, giving you peace of mind that your data and systems are protected the moment someone walks out the door.
Ransomware, hardware failure, accidental deletion, natural disaster, data loss can happen in seconds. Our backup and disaster recovery solutions ensure your business bounces back fast, every time.
We eliminate that uncertainty by proactively managing, monitoring, and verifying your backups to ensure they are ready when you need them most. Using a proven 3-2-1 backup strategy and immutable cloud backups, we protect your business from hardware failures, accidental deletion, ransomware, and other disasters. We develop and test disaster recovery plans, ensuring your systems, data, and team are prepared to recover quickly and minimize downtime when unexpected events occur.
Get a Free AssessmentFrom company-issued laptops to personal phones accessing work email,every device in your environment is a potential security risk. We manage and secure them all from a single platform.
Do you know exactly how many devices have access to your company data right now? Most businesses don't. Our MDM solution gives you a complete, real-time inventory of every managed device,its health, compliance status, and installed software.
We enforce security policies across every device,requiring encryption, screen locks, and up-to-date software before any device can access company resources. Non-compliant devices are flagged and remediated automatically.
When an employee leaves or a device goes missing, we act immediately,revoking access and wiping sensitive data within minutes, not hours. Your data stays yours, no matter what happens to the device.
Get a Free AssessmentYou don't need a full-time CIO to make smart technology decisions. Our virtual CIO service gives you executive-level IT strategy, planning, and guidance at a fraction of the cost.
Too many businesses make technology decisions reactively,buying new equipment when the old breaks, adopting tools because a vendor called, or spending on software nobody uses. Our vCIO service brings intention and strategy to every IT decision.
We start by understanding your business,your goals, your growth plans, your pain points, and your budget. From there, we build a technology roadmap that makes your IT an asset rather than a cost center.
Our vCIO acts as your technology advocate in leadership meetings, helps you evaluate new tools objectively, and ensures every IT investment delivers measurable value to your business.
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